First Data needed to get some important news out to their customers and their employees. In October 2015 businesses without EMV (chip) technology could be liable for fraudulent card transactions. FD needed to educate their customers and employees about their options to avoid these potentially disastrous consequences and solutions that First Data could provide..
We had an very little time and a limited budget. The subject matter was a bit tedious and difficult to explain. We decided that animation was a good way to simplify and lighten the complex and scary subject matter. We had to write two different scripts, one for customers, one for an internal audience. We designed a host of “icons”, to be shared between the videos and started animating. Mark Deeter at Deeter Post really killed the animations and a couple weeks later, viola! Above you can find the customer version, below the internal video. Enjoy!




